556views
Descrição:
Subscription and Billing Finance Manager is responsiblefor planning, directing, and coordinating all finance-related functions for thesubscription and billing team. This includes overseeing the monthlysubscription-fee processes (both private and corporate), managing receivables,and ensuring accurate financial record-keeping on Sage. The role requiresmaintaining internal controls, providing leadership to a team (Team Leader andAgents), and ensuring financial compliance with organizational and regulatorystandards.
Funções ou responsabilidades:
- Leadership
- Oversee and manage the finance team by setting clear goals and expectations; • Conduct weekly and monthly team meetings to review financial reports, address performance issues, and share critical updates;
- Support, coach, mentor, and develop team members to ensure they are confident and competent in their tasks;
- Maintain and implement Standard Operating Procedures (SOPs) for all finance-related activities;
- Schedule regular one-on-one sessions with the Team Leader and Agents to review performance, address challenges, and set professional development objectives;
- Address any employee-related issues (e.g., leave, disciplinary matters) promptly and in accordance with labor laws.
Financial Management & Operations:
- Oversee subscription fees received monthly from both private members and corporate groups, ensuring accurate allocation in Sage;
- Monitor all incoming payments (EFT, cash, and other methods), promptly apply them to the correct accounts, and reconcile to bank statements;
- Ensure prompt follow-up on outstanding debts: generate aging reports, communicate with corporate clients and private members, and escalate issues where necessary;
- Supervise the timely preparation and distribution of monthly billing schedules to corporate groups and private members;
- Track and manage all finance-related documentation, including invoices, receipts, and payment confirmations;
- Ensure that financial processes and policies align with internal controls and relevant regulations.
Cash Management:
- Oversee all cash receipts and ensure proper documentation and controls are in place;
- Implement secure and efficient cash-handling procedures (e.g., daily balancing, safe deposit, timely reconciliation);
- • Ensure the team accurately records cash transactions in Sage, reconciling discrepancies promptly.
Fraud Prevention (Internal & External):
- Establish and maintain robust internal controls to prevent financial fraud and misappropriation of funds;
- Conduct regular audits of payment records, reconciliations, and team workflows to identify and address suspicious activity;
- Implement and enforce clear policies on handling sensitive financial information, segregation of duties, and authorization levels;
- Collaborate with other departments (e.g., HR, IT) to educate staff on fraud risks, prevention measures, and reporting protocols;
- Stay updated on common fraud schemes, emerging threats, and best practices to continually strengthen fraud prevention strategies.
Quality Control:
- Define and maintain quality standards for all finance operations, including invoicing accuracy, timeliness of reports, and compliance with SOPs;
- Perform routine spot-checks on team outputs (e.g., reconciliations, data entries, customer communications) to ensure standards are met;
- Collect and review feedback from internal and external stakeholders to identify areas for improvement in finance processes;
- Provide coaching and training to the team on best practices, standard operating procedures, and continuous improvement initiatives.
- Prepare daily, weekly, and monthly finance reports (e.g., cashflow statements, debtors aging, billing summaries) and present them to Senior Management as required;
- Identify financial trends, variances, and risks; recommend corrective actions or improvements in processes. System & Process Management:
- Manage the integration and effective use of Sage for financial operations, including updates, troubleshooting, and team training;
- Coordinate with IT or relevant departments to ensure system stability and address any technical challenges quickly;
- Evaluate current finance processes for efficiency and effectiveness; recommend and implement improvements or automation where beneficial. Compliance & Risk Management:
- Ensure accurate record-keeping and adherence to organizational policies, local regulations, and financial standards;
- Oversee internal and external audits within the Finance Department;
- Develop contingency plans to mitigate financial risks (e.g., uncollected fees, system downtime).
Stakeholder Relations:
- Collaborate with other internal departments to resolve subscription or billing discrepancies;
- Maintain positive, professional relationships with corporate clients and private members;
- Provide prompt and clear communication around invoicing, statements, and outstanding balances. Ad Hoc Assignments:
- Undertake additional tasks, projects, and responsibilities as assigned by Senior Management;
- Continuously seek opportunities for professional growth and stay updated on financial best practices and regulatory changes.
Requisitos ou qualificações:
- • Bachelor’s degree in finance, Accounting, or related field (Postgraduate degree or professional certification, e.g., CPA/CIMA, is advantageous).
- Proven track record (5+ years) in a finance role with at least 2+ years in a supervisory or managerial capacity;
- Hands-on experience with Sage or other similar accounting/ERP systems;
- Proven experience managing subscription-based billing processes is highly desirable;
- Strong proficiency in financial analysis, reconciliations, budgeting, and reporting;
- Advanced Excel or Google Sheets skills;
- Familiarity with regulatory requirements related to financial management and reporting; Excellent leadership, communication, and interpersonal abilities;
- Strong problem-solving, organizational, and decision-making skills;
- Ability to meet deadlines under pressure and handle high volumes of transactions accurately.
Link de Candidatura: https://epmcsdatabase.com/vagas/subscription-and-billing
add a comment
