QUALIFICATIONS:

• Degree in Management or Commerce or related areas
• Fluent in Portuguese and English
• Negotiation skills and customer confidence
• Strict, Organized and able to produce summary and objective reports
• Relevant computer knowledge (Word and Excel)
• Ability to work in groups
• Problem Solving aptitude
• Results oriented

ACTIVITIES

• Proposes, coordinates, develops and supervises the policies of the Network section with respect to:

1. SFS: shop, food service, car wash, lubes bay, programming and promotional operations, HR and trainings;
2. Quality: Top Service – conducts regular on-spot trainings;
3. Hygiene/Environment/Safety of property and of persons;
4. Maintenance: Interface with the Maintenance Engineers, s/he makes sure that the Dealer/Station Managers observe the contract terms;
5. Cards activity: secure transactions in service stations, retain and develop the portfolio clients.

• Proposes and negotiates the economic aspects of the contract for assigned territory on renewal or for annual re-negotiation (working capital required, operating account forecast, rents, etc) and enforces the action plans required for optimizing results in sales & margins/pricing, Top Service, rents, etc;
• Detects and highlights financial health & risks (financial situation) and analyzes the economic and commercial performance levels (Actual operating/trading account, P & L, NCA);
• Assesses Territory stations’ training needs and implements the approved training plan for all station staff;
• Molds and recommends potential Young Dealers, nurtures and tracks their success through weekly audits & monthly management controls;
• Conducts regular competition survey: identified possible aspects, analyze the competition and contributes to the development policy defined for the assigned territory;
• Maintains Territory control (weekly record audits for YD stations, monthly stock movement for FDs and DODOs) and provides regular updated reports to Head Office with proposed action points;
• Prospects for future stations’ land and partnership opportunities with existing or upcoming DODOs;
• Analyze data to find the most efficient sales methods;
• Meet with customers to address concerns and provide solutions;
• Discover sales opportunities through consumer research;
• Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships;
• Prepare and submit reports to the Retail Manager.