Warehouse Supervisor

Quadrado Vermelho Lda

Location: Trangapassa, Chimoio, Manica Province, Mozambique

Employment Type: Full-time

Work Arrangement: On-site

Department: Operations & Distribution

Reports To: Operations Management

About Quadrado Vermelho Lda

Quadrado Vermelho Lda is a Mozambican trading, procurement and distribution company headquartered in Chimoio, Manica Province.

Our business focuses on FMCG and beverage distribution, industrial and mining supplies, construction materials and equipment, and cross-border import and export activities.

We connect manufacturers, suppliers and businesses through reliable sourcing, efficient distribution, strategic procurement and professionally managed supply chain solutions.

As we establish our distribution centre in Trangapassa, Chimoio, we are seeking a highly organized, disciplined and results-oriented Warehouse Supervisor to support our growing operations.

Position Overview

The Warehouse Supervisor will be responsible for overseeing daily warehouse operations, ensuring accurate inventory management, coordinating receiving and dispatch activities, supervising warehouse personnel and maintaining high standards of operational efficiency, safety and stock security.

The successful candidate must demonstrate strong leadership, attention to detail, operational discipline and the ability to establish effective warehouse procedures and internal controls.

This is a hands-on supervisory position requiring active involvement in daily warehouse activities.

Key Responsibilities1. Warehouse Operations

• Supervise daily receiving, storage, picking, packing, loading and dispatch activities.
• Ensure efficient warehouse organization and optimal utilization of storage space.
• Coordinate warehouse personnel and allocate daily responsibilities.
• Maintain warehouse cleanliness, safety and operational discipline.
• Implement and enforce Standard Operating Procedures (SOPs).
• Identify opportunities to improve operational efficiency and productivity.

2. Inventory Management and Control

• Maintain accurate inventory records and stock movement documentation.
• Conduct regular cycle counts, physical stocktakes and inventory reconciliations.
• Investigate and report inventory discrepancies, shortages and damages.
• Implement FIFO (First In, First Out) and FEFO (First Expired, First Out) inventory management practices where applicable.
• Monitor product expiry dates, damaged stock and slow-moving inventory.
• Ensure all inventory transactions are properly recorded in the company’s inventory management system.
• Prepare regular inventory reports for management.

3. Receiving and Dispatch

• Verify incoming deliveries against supplier invoices, delivery notes and purchase orders.
• Inspect received goods for quantity, quality and visible damage.
• Ensure accurate picking, checking and dispatch of customer orders.
• Maintain complete documentation for all incoming and outgoing stock.
• Coordinate loading and unloading activities.
• Collaborate with sales and distribution teams to ensure timely order fulfillment.
• Ensure goods are handled and transported in accordance with applicable safety requirements.

4. Stock Security and Internal Controls

• Implement procedures to minimize inventory losses, theft, damage and unauthorized stock movements.
• Maintain accurate records of stock adjustments and discrepancies.
• Ensure appropriate authorization for inventory movements and adjustments.
• Monitor warehouse access and stock security procedures.
• Support periodic inventory audits and management reviews.
• Investigate stock variances and recommend corrective actions.

5. Team Supervision and Performance Management

• Supervise warehouse assistants and other operational personnel.
• Allocate tasks and monitor daily productivity.
• Monitor staff attendance, punctuality and performance.
• Provide operational guidance and on-the-job training.
• Promote teamwork, accountability and continuous improvement.
• Ensure employees comply with company policies and safety procedures.

6. Reporting and Administration

• Prepare daily and weekly warehouse operational reports.
• Maintain accurate receiving, dispatch and inventory documentation.
• Monitor warehouse performance against established operational targets.
• Report operational challenges, stock discrepancies and safety incidents.
• Coordinate with management on stock availability and replenishment requirements.

Minimum Qualifications and Experience

• Diploma or equivalent qualification in Logistics, Supply Chain Management, Business Administration or a related field.
• Minimum of 3 years’ experience in warehouse operations, preferably within FMCG, beverage distribution, wholesale or logistics environments.
• At least 1 year of supervisory or team leadership experience.
• Demonstrated knowledge of inventory control, stock reconciliation and warehouse procedures.
• Good working knowledge of Microsoft Excel and basic inventory management systems.
• Strong organizational, communication and problem-solving skills.
• Ability to work independently and manage operational priorities.
• High levels of integrity, accountability and attention to detail.
• Willingness and ability to work on-site in Chimoio.

Language Requirements

• Portuguese (Mandatory): Fluency in spoken and written Portuguese, including the ability to communicate effectively with employees, prepare operational reports and maintain warehouse documentation.
• English (Preferred): Intermediate proficiency in spoken and written English, particularly for communication with international suppliers and understanding technical documentation.
• Local Languages (Advantage): Knowledge of local languages spoken in Manica Province, including Ndau or Shona, would be beneficial.

Preferred Qualifications

• Previous experience in FMCG or beverage distribution.
• Familiarity with Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) software.
• Knowledge of FIFO and FEFO inventory management principles.
• Experience implementing warehouse procedures and internal controls.
• Experience supervising warehouse teams in a fast-moving distribution environment.
• Relevant training in occupational health and safety.
• Experience with inventory audits and stock loss prevention.

Key Competencies

The successful candidate should demonstrate:

• Strong leadership and team management.
• Excellent organizational and planning abilities.
• High levels of integrity and accountability.
• Strong numerical and analytical skills.
• Attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet operational deadlines.
• Problem-solving and decision-making capabilities.
• Commitment to operational excellence and continuous improvement.

Key Performance Indicators (KPIs)

The Warehouse Supervisor’s performance will be assessed against:

1. Inventory Accuracy: Maintaining accurate stock records and minimizing inventory discrepancies.
2. Order Fulfillment Accuracy: Ensuring customer orders are picked, checked and dispatched correctly.
3. Receiving and Dispatch Efficiency: Ensuring timely processing of incoming and outgoing goods.
4. Inventory Shrinkage: Minimizing stock losses, damages and unexplained inventory variances.
5. Warehouse Productivity: Ensuring efficient utilization of warehouse personnel and resources.
6. Safety and Compliance: Maintaining compliance with company procedures, safety requirements and operational standards.
7. Reporting Accuracy: Ensuring timely and accurate submission of warehouse operational reports.

What We Offer

• Opportunity to join a growing Mozambican trading and distribution company.
• A hands-on supervisory role with meaningful operational responsibilities.
• Opportunity to contribute to the establishment and development of a new distribution centre.
• Professional development and career growth opportunities.
• Competitive remuneration commensurate with qualifications and experience.
• A professional working environment focused on accountability, teamwork and operational excellence.

Application Process

Interested candidates should submit the following documents:

1. Updated Curriculum Vitae (CV).
2. Copies of relevant academic and professional qualifications.
3. Brief cover letter highlighting relevant warehouse management, inventory control and supervisory experience.

Applications should be submitted to:Email:recrutamento@quadradovermelho.comEmail Subject:

Application – Warehouse Supervisor – Chimoio

Work Location: Trangapassa, Chimoio, Manica Province, Mozambique

Candidates should clearly indicate their relevant experience and availability to commence employment.

Only shortlisted candidates will be contacted.

Equal Opportunity Statement

Quadrado Vermelho Lda is committed to fair and transparent recruitment practices and equal employment opportunities.

Recruitment decisions will be based on qualifications, experience, competencies and suitability for the position.