Provide support on all Cards Operational and new projects related tasks, drive innovation and cost savings on cards operations and monitor the cards operations performance.

Job Description

• Develops and implement Operational strategies to drive business stability and growth to meet business target;
• Analyze, identify and provide recommendations to address all systems improvements.
• Write clear, concise and comprehensive functional requirements for system improvements.
• Coordinate project management and implementation activities.
• Contribute on product expertise and collaborate effectively with other Cards Managers as well as key stakeholders in Business, Technology and Operations.
• Analyze and drive solutions to identify and fix income leaks.
• Conducts regular review on market trend and studies competitor activities to identify opportunities to allow the improvement of our Cards systems and income
• Participate in the review and recommendation of card operations systems and procedures and process design
• Perform analysis and provide data-informed input into the product road map.
• Consistently drive towards achieving key performance indicators and targets.
• Keep Head of Unit and other stakeholders well-informed of project progress, issues and risks.
• Ensure a robust control environment in place through clear understanding of our control environment and management control approach

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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