{"id":33592,"date":"2026-10-19T13:10:48","date_gmt":"2026-10-19T13:10:48","guid":{"rendered":"https:\/\/wizandroidmz.com\/emprego\/?p=33592"},"modified":"2026-10-19T13:10:48","modified_gmt":"2026-10-19T13:10:48","slug":"vaga-gestor-de-operacoes-e-melhoria-continua","status":"publish","type":"post","link":"https:\/\/wizandroidmz.com\/emprego\/vaga-gestor-de-operacoes-e-melhoria-continua\/","title":{"rendered":"Vaga – Gestor de Opera\u00e7\u00f5es e Melhoria Cont\u00ednua\u00a0"},"content":{"rendered":"

Estamos <\/b>a contratar\u00a0<\/b><\/p>\n

Estamos <\/span>\u00e0 <\/span>recrutar <\/span>GESTOR DE <\/b>OPERA\u00c7\u00d5ES <\/b>E <\/b>MELHORIA CONT\u00cdNUA <\/b>para <\/span>integrar <\/span>a <\/span>nossa <\/span>equipa<\/span>:\u00a0<\/span><\/p>\n

Principais Responsabilidades\u00a0<\/b><\/p>\n

\u2714 <\/span>Liderar <\/span>e <\/span>supervisionar <\/span>as <\/span>opera\u00e7\u00f5es di\u00e1rias<\/span>, <\/span>garantindo <\/span>o\u00a0<\/span>cumprimento <\/span>dos <\/span>objectivos<\/span>, <\/span>prazos <\/span>e <\/span>padr\u00f5es <\/span>de qualidade<\/span>. <\/span>Gerir <\/span>equipas<\/span>, <\/span>distribuir <\/span>responsabilidades<\/span>, <\/span>acompanhar <\/span>o <\/span>desempenho e <\/span>promover <\/span>uma cultura <\/span>de autonomia <\/span>e <\/span>responsabiliza\u00e7\u00e3o<\/span>.\u00a0<\/span><\/p>\n

\u2714Identificar <\/span>inefici\u00eancias<\/span>, <\/span>antecipar <\/span>riscos <\/span>e <\/span>implementar <\/span>melhorias <\/span>cont\u00ednuas <\/span>nos <\/span>processos <\/span>operacionais<\/span>.\u00a0<\/span><\/p>\n

\u2714Desenvolver <\/span>e <\/span>implementar <\/span>procedimentos <\/span>operacionais <\/span>(<\/span>SOPs<\/span>)<\/span>, <\/span>assegurando <\/span>a <\/span>sua aplica\u00e7\u00e3o<\/span>.\u00a0<\/span><\/p>\n

\u2714Definir<\/span>, <\/span>acompanhar <\/span>e <\/span>analisar <\/span>indicadores <\/span>de <\/span>desempenho <\/span>(<\/span>KPIs<\/span>) <\/span>e <\/span>n\u00edveis <\/span>de <\/span>servi\u00e7o <\/span>(<\/span>SLAs<\/span>)<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Melhorar <\/span>a <\/span>experi\u00eancia <\/span>do <\/span>cliente<\/span>, <\/span>a <\/span>qualidade <\/span>do atendimento\u00a0<\/span>e <\/span>a <\/span>resolu\u00e7\u00e3o <\/span>de <\/span>reclama\u00e7\u00f5es<\/span>.\u00a0<\/span><\/p>\n

Requisitos\u00a0<\/b><\/p>\n

> <\/span>M\u00ednimo <\/span>de <\/span>5 <\/span>anos <\/span>de <\/span>experi\u00eancia <\/span>em <\/span>gest\u00e3o <\/span>de opera\u00e7\u00f5es<\/span>,\u00a0<\/span><\/p>\n

\u2714preferencialmente <\/span>em <\/span>log\u00edstica<\/span>, <\/span>e<\/span>–<\/span>commerce<\/span>, <\/span>distribui\u00e7\u00e3o ou <\/span>servi\u00e7os<\/span>.\u00a0<\/span><\/p>\n

\u2714Experi\u00eancia <\/span>comprovada <\/span>na <\/span>lideran\u00e7a <\/span>e <\/span>gest\u00e3o <\/span>de <\/span>equipas<\/span>.<\/span><\/p>\n

\u2714 <\/span>Forte <\/span>capacidade <\/span>anal\u00edtica<\/span>, <\/span>pensamento <\/span>cr\u00edtico e <\/span>resolu\u00e7\u00e3o <\/span>aut\u00f3noma <\/span>de <\/span>problemas<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Experi\u00eancia <\/span>em optimiza\u00e7\u00e3o de <\/span>processos<\/span>, <\/span>gest\u00e3o <\/span>de\u00a0<\/span>desempenho <\/span>e <\/span>melhoria <\/span>cont\u00ednua<\/span>.\u00a0<\/span><\/p>\n

\u2714Conhecimentos <\/span>de <\/span>ferramentas <\/span>de <\/span>an\u00e1lise <\/span>e <\/span>acompanhamento <\/span>operacional<\/span>, <\/span>como <\/span>Excel<\/span>, <\/span>Power <\/span>BI <\/span>ou <\/span>similares<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Forma\u00e7\u00e3o superior <\/span>em <\/span>Gest\u00e3o <\/span>de <\/span>Opera\u00e7\u00f5es<\/span>, <\/span>Engenharia\u00a0<\/span>Industrial<\/span>, <\/span>Log\u00edstica<\/span>, <\/span>Gest\u00e3o <\/span>de <\/span>Empresas <\/span>ou <\/span>\u00e1reas <\/span>relacionadas<\/span>. <\/span><\/p>\n

\u2714\u00a0<\/span>Conhecimentos <\/span>de <\/span>metodologias <\/span>Lean<\/span>, <\/span>Six <\/span>Sigma <\/span>ou <\/span>Agile\u00a0<\/span>constituem <\/span>uma <\/span>vantagem<\/span>.\u00a0<\/span><\/p>\n

Perfil <\/b>Procurado\u00a0<\/b><\/p>\n

Proactivo<\/b>: <\/b>Identifica <\/span>problemas <\/span>e <\/span>apresenta solu\u00e7\u00f5es <\/span>sem <\/span>depender <\/span>de <\/span>instru\u00e7\u00f5es <\/span>constantes<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Orientado para <\/b>o <\/b>detalhe: <\/b>Garante <\/span>rigor<\/span>, <\/span>qualidade <\/span>e\u00a0<\/span>consist\u00eancia <\/span>na <\/span>execu\u00e7\u00e3o<\/span>.\u00a0<\/span><\/p>\n

\u2713 <\/span>Estrat\u00e9gico <\/b>e <\/b>pragm\u00e1tico: <\/b>Consegue <\/span>transformar <\/span>objectivos\u00a0<\/span>em <\/span>planos <\/span>operacionais <\/span>concretos<\/span>.\u00a0<\/span><\/p>\n

\u00c1gil <\/b>e <\/b>adapt\u00e1vel<\/b>: <\/b>Responde <\/span>rapidamente <\/span>a <\/span>mudan\u00e7as <\/span>e\u00a0<\/span>desafios<\/span>.\u00a0<\/span><\/p>\n

L\u00edder <\/b>exigente<\/b>: <\/b>Sabe <\/span>desenvolver equipas<\/span>, <\/span>estabelecer <\/span>padr\u00f5es\u00a0<\/span>e <\/span>responsabilizar <\/span>colaboradores<\/span>.\u00a0<\/span><\/p>\n

Orientado <\/b>para <\/b>resultados<\/b>: <\/b>Mede <\/span>o <\/span>sucesso <\/span>atrav\u00e9s <\/span>de\u00a0<\/span>melhorias <\/span>concretas <\/span>no <\/span>desempenho <\/span>operacional<\/span>.\u00a0<\/span><\/p>\n

O que <\/b>esperamos <\/b>nos <\/b>primeiros <\/b>90 <\/b>dias\u00a0<\/b><\/p>\n

\u2714Diagn\u00f3stico <\/span>das <\/span>principais <\/span>falhas operacionais <\/span>e <\/span>oportunidades <\/span>de <\/span>melhoria<\/span>.\u00a0<\/span><\/p>\n

\u2714Implementa\u00e7\u00e3o <\/span>de <\/span>mecanismos <\/span>claros <\/span>de <\/span>responsabiliza\u00e7\u00e3o <\/span>e <\/span>acompanhamento <\/span>de <\/span>tarefas<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Defini\u00e7\u00e3o <\/span>de <\/span>indicadores <\/span>de <\/span>desempenho <\/span>e <\/span>rotinas de <\/span>controlo\u00a0<\/span>operacional<\/span>.\u00a0<\/span><\/p>\n

Apresenta\u00e7\u00e3o <\/span>e <\/span>execu\u00e7\u00e3o <\/span>de <\/span>um <\/span>plano <\/span>de <\/span>melhoria <\/span>com <\/span>resultados <\/span>mensur\u00e1veis<\/span>.\u00a0<\/span><\/p>\n

Procuramos <\/i><\/b>mais do <\/i><\/b>que <\/i><\/b>experi\u00eancia <\/span><\/i>operacional<\/i><\/b>. <\/span>Procuramos <\/i><\/b>algu\u00e9m <\/span><\/i>com <\/i><\/b>iniciativa<\/span><\/i>, <\/span><\/i>capacidade <\/span><\/i>de <\/span>decis\u00e3o <\/span><\/i>e <\/span>esp\u00edrito de <\/span><\/i>lideran\u00e7a<\/i><\/b>, <\/b>que <\/b>n\u00e3o <\/i><\/b>se <\/b>limite <\/span><\/i>a <\/span>gerir <\/span><\/i>processos existentes<\/span><\/i>, <\/i><\/b>mas <\/span><\/i>que seja <\/span><\/i>capaz <\/i><\/b>de <\/span>os <\/span>questionar<\/span><\/i>, <\/span>melhorar <\/i><\/b>e <\/b>preparar <\/i><\/b>a <\/b>opera\u00e7\u00e3o <\/span><\/i>para <\/i><\/b>crescer <\/span><\/i>de <\/span>forma <\/i><\/b>sustent\u00e1vel<\/span><\/i>.\u00a0<\/span>\u00a0<\/b><\/p>\n

Requisitos acad\u00e9micos <\/b>e <\/b>profissionais\u00a0<\/b><\/p>\n

\u2714 <\/span>Mestrado <\/span>obrigat\u00f3rio<\/span>, <\/span>preferencialmente <\/span>MBA<\/span>, <\/span>Mestrado <\/span>em\u00a0<\/span><\/p>\n

\u2714Gest\u00e3o <\/span>de <\/span>Opera\u00e7\u00f5es<\/span>, <\/span>Gest\u00e3o <\/span>Estrat\u00e9gica<\/span>, <\/span>Engenharia <\/span>Industrial<\/span>, <\/span>Log\u00edstica <\/span>e <\/span>Cadeia <\/span>de <\/span>Abastecimento <\/span>ou \u00e1reas <\/span>relacionadas<\/span>. <\/span><\/p>\n

\u2714M\u00ednimo <\/span>de <\/span>5 <\/span>anos <\/span>de <\/span>experi\u00eancia comprovada em gest\u00e3o de <\/span>pera\u00e7\u00f5es<\/span>, <\/span>preferencialmente <\/span>em <\/span>log\u00edstica<\/span>, <\/span>e<\/span>–<\/span>commerce<\/span>, <\/span>distribui\u00e7\u00e3o <\/span>ou <\/span>servi\u00e7os<\/span>.\u00a0<\/span><\/p>\n

\u2714Experi\u00eancia <\/span>comprovada <\/span>na <\/span>lideran\u00e7a <\/span>de <\/span>equipas <\/span>e <\/span>gest\u00e3o <\/span>de <\/span>desempenho<\/span>.\u00a0<\/span><\/p>\n

\u2714 <\/span>Forte <\/span>capacidade <\/span>de <\/span>pensamento <\/span>cr\u00edtico<\/span>, <\/span>an\u00e1lise <\/span>estrat\u00e9gica <\/span>e\u00a0<\/span>resolu\u00e7\u00e3o <\/span>aut\u00f3noma <\/span>de <\/span>problemas<\/span>.\u00a0<\/span><\/p>\n

\u2714Experi\u00eancia <\/span>na <\/span>reestrutura\u00e7\u00e3o <\/span>de <\/span>processos<\/span>, <\/span>melhoria <\/span>cont\u00ednua <\/span>e <\/span>implementa\u00e7\u00e3o <\/span>de <\/span>mudan\u00e7as organizacionais<\/span>.\u00a0<\/span><\/p>\n

\u2714Capacidade <\/span>de <\/span>transformar <\/span>objectivos <\/span>estrat\u00e9gicos <\/span>em <\/span>planos <\/span>operacionais <\/span>concretos e <\/span>mensur\u00e1veis<\/span>.\u00a0<\/span><\/p>\n

\u2714Conhecimentos <\/span>de <\/span>metodologias <\/span>Lean<\/span>, <\/span>Six <\/span>Sigma <\/span>ou <\/span>Agile <\/span>constituem <\/span>uma <\/span>vantagem<\/span>.\u00a0<\/span><\/p>\n

Submeta o <\/b>seu <\/b>CV <\/b>at\u00e9 <\/b>31\/10\/2026 <\/b>Para<\/b>: <\/b>candidaturas@portadordiario.co.mz\u00a0<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Estamos a contratar\u00a0 Estamos \u00e0 recrutar GESTOR DE OPERA\u00c7\u00d5ES E MELHORIA CONT\u00cdNUA para integrar a nossa equipa:\u00a0 Principais Responsabilidades\u00a0 \u2714 Liderar e supervisionar as opera\u00e7\u00f5es di\u00e1rias, garantindo o\u00a0cumprimento dos objectivos, prazos e padr\u00f5es de qualidade. Gerir equipas, distribuir responsabilidades, acompanhar o desempenho e promover uma cultura de autonomia e responsabiliza\u00e7\u00e3o.\u00a0 \u2714Identificar inefici\u00eancias, antecipar riscos e […]<\/p>\n","protected":false},"author":1,"featured_media":33593,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[36],"tags":[],"class_list":["post-33592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vaga"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/wizandroidmz.com\/emprego\/wp-content\/uploads\/2026\/10\/Captura-de-ecra-2026-10-19-150808.png","_links":{"self":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/33592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/comments?post=33592"}],"version-history":[{"count":1,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/33592\/revisions"}],"predecessor-version":[{"id":33594,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/33592\/revisions\/33594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media\/33593"}],"wp:attachment":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media?parent=33592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/categories?post=33592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/tags?post=33592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}