{"id":31206,"date":"2026-06-29T07:29:04","date_gmt":"2026-06-29T07:29:04","guid":{"rendered":"https:\/\/wizandroidmz.com\/emprego\/?p=31206"},"modified":"2026-06-29T07:29:04","modified_gmt":"2026-06-29T07:29:04","slug":"vaga-tecnicoa-operacional-e-experiencia-ao-cliente-africa-do-sul","status":"publish","type":"post","link":"https:\/\/wizandroidmz.com\/emprego\/vaga-tecnicoa-operacional-e-experiencia-ao-cliente-africa-do-sul\/","title":{"rendered":"Vaga – T\u00e9cnico(a) Operacional e Experi\u00eancia ao Cliente – \u00c1frica do Sul\u00a0"},"content":{"rendered":"

Estamos <\/span>\u00e0 <\/span>recrutar <\/span>T\u00c9CNICO<\/b>(<\/b>A) <\/b>OPERACIONAL E <\/b>EXPERI\u00caNCIA <\/b>AO CLIENTE <\/b>– <\/b>\u00c1FRICA <\/b>DO <\/b>SUL<\/b>, <\/span>para <\/span>integrar <\/span>a <\/span>nossa <\/span>equipa<\/span>.\u00a0<\/span><\/p>\n

Objectivo da <\/b>vaga\u00a0<\/b><\/p>\n

O<\/span>(<\/span>a<\/span>) <\/span>candidato<\/span>(<\/span>a<\/span>) <\/span>ser\u00e1 <\/span>respons\u00e1vel <\/span>pelo <\/span>processamento <\/span>de <\/span>encomendas<\/span>, <\/span>acompanhamento <\/span>operacional <\/span>dos <\/span>envios <\/span>e <\/span>resposta <\/span>\u00e0s <\/span>quest\u00f5es <\/span>dos <\/span>clientes<\/span>, <\/span>assegurando <\/span>uma <\/span>experi\u00eancia <\/span>eficiente<\/span>, <\/span>profissional <\/span>e <\/span>alinhada <\/span>com <\/span>os <\/span>padr\u00f5es <\/span>da <\/span>empresa<\/span>.\u00a0<\/span><\/p>\n

Confira <\/b>os <\/b>requisitos\u00a0<\/b><\/p>\n

Principais <\/b>Responsabilidades\u00a0<\/b><\/p>\n

\u2714 <\/span>Prestar <\/span>apoio <\/span>e atendimento <\/span>aos <\/span>clientes <\/span>atrav\u00e9s <\/span>dos\u00a0<\/span>canais <\/span>de <\/span>comunica\u00e7\u00e3o <\/span>da <\/span>empresa<\/span>;\u00a0<\/span><\/p>\n

\u2714 Responder <\/span>a <\/span>d\u00favidas<\/span>, <\/span>reclama\u00e7\u00f5es <\/span>e <\/span>pedidos <\/span>de informa\u00e7\u00e3o <\/span>de <\/span>forma <\/span>profissional e <\/span>atempada<\/span>;\u00a0<\/span><\/p>\n

\u2714 Processar <\/span>e <\/span>gerir <\/span>todas <\/span>as <\/span>encomendas <\/span>provenientes <\/span>da <\/span>\u00c1frica <\/span>do <\/span>Sul<\/span>;\u00a0<\/span><\/p>\n

\u2714 Registar <\/span>e <\/span>actualizar <\/span>informa\u00e7\u00f5es <\/span>operacionais <\/span>nos <\/span>sistemas <\/span>internos<\/span>;\u00a0<\/span><\/p>\n

\u2714 <\/span>Garantir <\/span>a <\/span>correcta <\/span>documenta\u00e7\u00e3o <\/span>e <\/span>acompanhamento <\/span>dos <\/span>envios<\/span>;\u00a0<\/span><\/p>\n

\u2714 <\/strong>Elaborar <\/span>relat\u00f3rios <\/span>operacionais <\/span>quando <\/span>necess\u00e1rio<\/span>;\u00a0<\/span><\/p>\n

\u2714 Colaborar <\/span>com <\/span>as <\/span>equipas <\/span>operacionais <\/span>para <\/span>assegurar <\/span>a <\/span>entrega <\/span>eficiente <\/span>das <\/span>encomendas;\u00a0<\/span><\/p>\n

\u2714 <\/span>Utilizar <\/span>e <\/span>manter actualizadas <\/span>as <\/span>plataformas <\/span>e ferramentas\u00a0<\/span>tecnol\u00f3gicas <\/span>da <\/span>empresa<\/span>;\u00a0<\/span><\/p>\n

\u2714 <\/span>Apoiar na <\/span>implementa\u00e7\u00e3o de <\/span>novos <\/span>processos <\/span>e <\/span>sistemas <\/span>operacionais<\/span>.\u00a0<\/span><\/p>\n

Requisitos\u00a0<\/b><\/p>\n

\u2714 <\/span>Experi\u00eancia <\/span>pr\u00e9via <\/span>em <\/span>atendimento <\/span>ao cliente<\/span>;\u00a0<\/span><\/p>\n

\u2714 Experi\u00eancia <\/span>em <\/span>fun\u00e7\u00f5es <\/span>administrativas <\/span>ou <\/span>operacionais <\/span>ser\u00e1 <\/span>considerada <\/span>uma <\/span>vantagem<\/span>;\u00a0<\/span><\/p>\n

\u2714 Bons <\/span>conhecimentos <\/span>de <\/span>Microsoft Word <\/span>e <\/span>Microsoft <\/span>Excel<\/span>;<\/span><\/p>\n

\u2714 <\/span>Excelente <\/span>capacidade <\/span>de <\/span>comunica\u00e7\u00e3o <\/span>verbal <\/span>e <\/span>escrita<\/span>; <\/span>Boa capacidade de <\/span>organiza\u00e7\u00e3o e aten\u00e7\u00e3o <\/span>ao <\/span>detalhe<\/span>; <\/span><\/p>\n

\u2714 Facilidade <\/span>de <\/span>aprendizagem <\/span>e <\/span>adapta\u00e7\u00e3o a <\/span>novas <\/span>tecnologias<\/span>; <\/span>Disponibilidade <\/span>para <\/span>aprender <\/span>e <\/span>utilizar novos softwares <\/span>e <\/span>ferramentas digitais<\/span>;\u00a0<\/span><\/p>\n

\u2714 Capacidade de <\/span>trabalhar <\/span>em <\/span>equipa <\/span>e <\/span>sob <\/span>press\u00e3o<\/span>.\u00a0<\/span><\/p>\n

Perfil <\/b>desejado\u00a0<\/b><\/p>\n