{"id":28226,"date":"2026-02-11T05:13:29","date_gmt":"2026-02-11T05:13:29","guid":{"rendered":"https:\/\/wizandroidmz.com\/emprego\/?p=28226"},"modified":"2026-02-11T05:13:29","modified_gmt":"2026-02-11T05:13:29","slug":"vaga-provider-agent","status":"publish","type":"post","link":"https:\/\/wizandroidmz.com\/emprego\/vaga-provider-agent\/","title":{"rendered":"Vaga – Provider Agent"},"content":{"rendered":"

Objective<\/strong><\/p>\n

The Provider Agent plays a vital role in providing frontline operational support to Mediplus healthcare service providers. You will be responsible for maintaining strong provider relationships, delivering systems and process training, ensuring device functionality, and supporting efficient claims processing. Your work will help ensure that Mediplus members receive reliable, high-quality care while our providers remain informed, engaged, and compliant with company procedures.<\/p>\n

 <\/p>\n

Main Responsibilities Include:<\/strong><\/p>\n

Provider Support and Oversight<\/strong><\/p>\n

\u00b7 Conduct regular visits to Mediplus-accredited healthcare providers.<\/p>\n

\u00b7 Maintain professional communication with all network providers.<\/p>\n

\u00b7 Train providers on Mediplus devices and digital claims systems.<\/p>\n

\u00b7 Troubleshoot and maintain device functionality.<\/p>\n

\u00b7 Monitor provider performance and service quality standards.<\/p>\n

\u00b7 Address provider concerns promptly and escalate issues where necessary.<\/p>\n

 <\/p>\n

Claims & Invoice Support<\/strong><\/p>\n

\u00b7 Train providers on accurate and timely claims submission.<\/p>\n

\u00b7 Assist with resolving rejected or delayed claims.<\/p>\n

\u00b7 Collect and verify provider invoices for completeness and accuracy.<\/p>\n

\u00b7 Support reconciliation and submission of invoices as required.<\/p>\n

 <\/p>\n

Provider Network Expansion<\/strong><\/p>\n

\u00b7 Identify potential new providers for inclusion in the Mediplus network.<\/p>\n

\u00b7 Conduct preliminary assessments and support onboarding.<\/p>\n

\u00b7 Provide system setup and training for newly onboarded providers.<\/p>\n

 <\/p>\n

Stakeholder Engagement & Field Reporting<\/strong><\/p>\n

\u00b7 Serve as the key liaison between Mediplus operations and provider sites.<\/p>\n

\u00b7 Submit weekly activity reports detailing visits, feedback, and issues resolved.<\/p>\n

\u00b7 Attend internal coordination meetings and communicate provider insights.<\/p>\n

\u00b7 Maintain accurate records of visits, device tracking, and training sessions.<\/p>\n

\u00b7 Support Mediplus projects and initiatives that involve provider engagement.<\/p>\n

 <\/p>\n

Experience & Qualification:<\/strong><\/p>\n

o Minimum 2\u20133 years\u2019 experience in provider relations, health services, or operational support.<\/p>\n

o Diploma or degree in Health Administration, IT, Business, or related field.<\/p>\n

o Knowledge of health insurance or medical aid systems is an advantage.<\/p>\n

o Fieldwork experience with healthcare providers is strongly preferred.<\/p>\n

 <\/p>\n

Skills & attributes:<\/strong><\/p>\n

o Excellent communication and interpersonal skills.<\/p>\n

o Technical aptitude in device use and troubleshooting.<\/p>\n

o Ability to manage multiple field-based relationships.<\/p>\n

o Proactive, organised, and able to work independently.<\/p>\n

o High level of integrity and accountability.<\/p>\n

o Fluent in Portuguese and English.<\/p>\n

o Valid driver’s license and willingness to travel extensively.<\/p>\n

 <\/p>\n

Technical knowledge:<\/strong><\/p>\n