{"id":25405,"date":"2025-09-30T05:47:04","date_gmt":"2025-09-30T05:47:04","guid":{"rendered":"https:\/\/wizandroidmz.com\/emprego\/?p=25405"},"modified":"2025-09-30T05:47:04","modified_gmt":"2025-09-30T05:47:04","slug":"vaga-head-of-support-services-mozambique","status":"publish","type":"post","link":"https:\/\/wizandroidmz.com\/emprego\/vaga-head-of-support-services-mozambique\/","title":{"rendered":"Vaga – Head of Support Services Mozambique"},"content":{"rendered":"

Position<\/h3>\n
\n

Position:\u00a0<\/strong>Head of Support Services Mozambique<\/p>\n

Reports to<\/strong>: Country Representative<\/p>\n

Location:<\/strong>\u00a0Maputo, Mozambique (with field visits to operational areas)<\/p>\n

Application deadline:<\/strong>\u00a024\/10\/2025<\/p>\n

Starting date:<\/strong>\u00a0ASAP<\/p>\n

Family duty station:<\/strong>\u00a0YES<\/p>\n

R&R<\/strong>: NO<\/p>\n

Working context\u00a0<\/strong><\/p>\n

WeWorld has been active in Mozambique since 2000, with a focus on education, food security, climate resilience, DRR, and humanitarian assistance, especially in response to natural disasters and conflict-induced displacement. The Head of Support Services (HoSS) plays a central role in ensuring that the mission\u2019s operations are efficient, compliant, and sustainable. The HoSS leads all support functions (Finance, HR, Logistics & Procurement), ensuring that projects are properly resourced and compliant with donor and internal requirements.<\/p>\n

Purpose of the Role<\/strong><\/p>\n

The\u00a0Head of Support Services<\/strong>\u00a0is responsible for the strategic and operational leadership of support services across the Mozambique mission. S\/he ensures compliance, efficiency, accountability, and risk management, enabling the programme teams to deliver quality interventions. The HoSS also contributes to country strategy, budget planning, donor engagement (on compliance matters), and internal capacity development.<\/p>\n

Main taSks and ResponsIbilities<\/strong><\/p>\n

Strategic Leadership<\/u><\/p>\n

\u00b7Lead, manage and coordinate the Finance, HR, and Logistics & Procurement departments.<\/p>\n

\u00b7Ensure support services are aligned with WeWorld\u2019s country strategy and donor requirements.<\/p>\n

\u00b7Actively contribute to country-level strategic planning, risk management, and institutional strengthening.<\/p>\n

\u00b7Support managers to coordinate activities of teams, ensuring workload is prioritized appropriately.<\/p>\n

\u00b7Supervise and verify that deliverables and timelines related to grants, contracts, vendors, partners, and internal procedures are respected.<\/p>\n

\u00b7Collaborate with Regional Managers to set goals and objectives, identify strategic activities, and design development plans for support services.<\/p>\n

\u00b7Supervise and coordinate archiving of HR, Finance, and Logistics\/Procurement documents according to WeWorld guidelines.<\/p>\n

\u00b7Ensure high-level collaboration with relevant stakeholders (technical working groups, partner forums, authorities, communities, vendors, donors).<\/p>\n

Financial Management<\/u><\/p>\n

\u00b7Ensure timely and accurate accounting, financial reporting, and expenditure monitoring in line with WeWorld and donor regulations.<\/p>\n

\u00b7Oversee preparation, consolidation, and monitoring of country and project budgets, ensuring proper cost allocation and updates of cost allocation tables.<\/p>\n

\u00b7Maintain and update the country financial plan, ensuring sufficient cash flow and financial coverage for operations.<\/p>\n

\u00b7Ensure financial coverage to implement activities, pay salaries, suppliers, and running costs.<\/p>\n

\u00b7Supervise external and internal audits, ensuring timely follow-up on recommendations.<\/p>\n

Human Resources (HR)<\/u><\/p>\n

\u00b7Supervise the HR team, ensuring effective recruitment, induction, performance management, and staff development.<\/p>\n

\u00b7Ensure all support services staff receive training according to identified needs and training plans.<\/p>\n

\u00b7Monitor staffing adequacy and structure across Finance, HR, and Logistics & Procurement.<\/p>\n

\u00b7Analyze staffing needs & costs, compensation & benefits, and performance review practices.<\/p>\n

\u00b7Promote staff well-being, safeguarding, and inclusive work environment practices.<\/p>\n

\u00b7Ensure compliance with national labor law, WeWorld policies, and donor requirements.<\/p>\n

\u00b7Supervise compliance with payroll, health insurance, work insurance, and employee benefits.<\/p>\n

Logistics & Procurement<\/u><\/p>\n

\u00b7Oversee procurement processes in line with WeWorld\u2019s Global Procurement Manual and donor guidelines, from planning to completion.<\/p>\n

\u00b7Ensure effective asset, fleet, warehouse, stock, and base management systems.<\/p>\n

\u00b7Strengthen supply chain management to ensure timely and cost-effective procurement and logistics.<\/p>\n

\u00b7Monitor and mitigate procurement risks, ensuring transparency and accountability.<\/p>\n

\u00b7Supervise preparation of procurement and logistics reports in required formats.<\/p>\n

Systems, Compliance & Risk Management<\/u><\/p>\n

\u00b7Develop, adapt, and enforce Standard Operating Procedures (SOPs) across support departments.<\/p>\n

\u00b7Design systems and routines that strengthen efficiency and collaboration between Finance, HR, and Logistics & Procurement.<\/p>\n

\u00b7Conduct regular reviews and audits to identify inefficiencies or risks.<\/p>\n

\u00b7Ensure strong internal controls and anti-fraud\/corruption measures are in place.<\/p>\n

\u00b7Ensure recommendations for improvements are implemented in a timely manner.<\/p>\n

\u00b7Maintain compliance with donor requirements across contracts, grants, and procurement.<\/p>\n

Safety & Security<\/u><\/p>\n

\u00b7Support the Country Representative in implementation of safety and security measures in line with mission SOPs and global guidelines.<\/p>\n

\u00b7Ensure logistics and administrative systems contribute to staff safety, including base management, fleet tracking, and communication systems.<\/p>\n

Coordination & Representation<\/u><\/p>\n

\u00b7Ensure effective coordination between support and programme departments.<\/p>\n

\u00b7Represent WeWorld on operational and compliance matters with partners, vendors, auditors, and relevant external stakeholders.<\/p>\n

\u00b7Liaise with HQ\/regional finance, HR, and logistics units for technical guidance and alignment.<\/p>\n

Duties and responsibilities above are not exhaustive and may be adjusted as required by the Country Representative. The role holder may be required to perform any other tasks requested by the Line Manager in line with the position, mission needs, and organizational priorities.<\/p>\n

Proper handover must be ensured before the end of the assignment.<\/p>\n<\/div>\n

Requirements<\/h3>\n
\n

ESSENTIAL REQUIREMENTS<\/u><\/strong><\/p>\n

Qualifications and Knowledge<\/strong><\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Degree in Economics, Political Science or related fields<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Good knowledge of main donors\u2019 administrative rules and procurement procedures (ECHO, UE, UN, AICS)<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Full professional competency in Microsoft Office Suite, especially Word, Excel and Outlook<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Knowledge of written and spoken Portuguese<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Knowledge of written and spoken Italian<\/p>\n

Professional experience<\/strong><\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0At least 2 year of previous professional experience in similar roles<\/p>\n

Skills and Abilities<\/strong><\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Planning, reporting, monitoring and evaluation skills<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Organization and teamwork skills<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Ability to support and train staff to enhance skills<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Proactive and dynamic attitude<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Ability to adapt and work under constraint, under pressure and in complex and multicultural contexts<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Good listening and communication skills<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Positive attitude to work, self-reflective, motivated, inspired, collegial<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Strong commitment to the Mission of WeWorld<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Demonstrates integrity with regards to NGO values and ethical standards<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Displays cultural, gender, religion, nationality and age sensitivity and adaptability<\/p>\n

\u2022\u00a0\u00a0\u00a0\u00a0\u00a0Treats all people fairly without favoritism<\/p>\n

DESIRABLE REQUIREMENTS<\/strong><\/p>\n

\u00b7Previous professional experience in Mozambique<\/p>\n<\/div>\n

Other information<\/h3>\n
\n

WHAT WE OFFER<\/u><\/strong><\/p>\n

Type of contract:<\/strong>\u00a0a first 6 (six) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed upon arrival on assignment); a second collaboration contract of 6 (six) months renewable<\/p>\n

Economic conditions:\u00a0<\/strong>to be defined according to WeWorld Expatriates Compensation Policy: Base Salary (seniority\/role held) + Contributions (role complex and hardship based on place of work; housing; children\u2019s allowances)<\/p>\n

Annual leave:\u00a0<\/strong>2,5 days\/month (working days)<\/p>\n

Flight ticket:\u00a0<\/strong>one return flight every 12 months of contract<\/p>\n

Health insurance:\u00a0<\/strong>covered<\/p>\n

Apply for this job: https:\/\/weworld.intervieweb.it\/jobs\/head-of-support-services-mozambique-656034\/en\/<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Position Position:\u00a0Head of Support Services Mozambique Reports to: Country Representative Location:\u00a0Maputo, Mozambique (with field visits to operational areas) Application deadline:\u00a024\/10\/2025 Starting date:\u00a0ASAP Family duty station:\u00a0YES R&R: NO Working context\u00a0 WeWorld has been active in Mozambique since 2000, with a focus on education, food security, climate resilience, DRR, and humanitarian assistance, especially in response to natural […]<\/p>\n","protected":false},"author":1,"featured_media":13033,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[36],"tags":[],"class_list":["post-25405","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vaga"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/wizandroidmz.com\/emprego\/wp-content\/uploads\/2024\/05\/WeWorld-GVC.jpg","_links":{"self":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/25405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/comments?post=25405"}],"version-history":[{"count":1,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/25405\/revisions"}],"predecessor-version":[{"id":25406,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/25405\/revisions\/25406"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media\/13033"}],"wp:attachment":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media?parent=25405"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/categories?post=25405"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/tags?post=25405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}