{"id":15785,"date":"2024-12-02T09:37:17","date_gmt":"2024-12-02T09:37:17","guid":{"rendered":"https:\/\/wizandroidmz.com\/emprego\/?p=15785"},"modified":"2024-12-02T09:37:17","modified_gmt":"2024-12-02T09:37:17","slug":"vaga-gestor-de-canais-digitais","status":"publish","type":"post","link":"https:\/\/wizandroidmz.com\/emprego\/vaga-gestor-de-canais-digitais\/","title":{"rendered":"Vaga – Gestor de Canais Digitais"},"content":{"rendered":"

Estamos <\/span>a <\/span>recrutar <\/span>Gestor <\/b>de Canais Digitais <\/span>Local<\/b>: <\/b>Maputo <\/span>(<\/span>sede<\/span>)\u00a0<\/span><\/p>\n

Principais responsabilidades\u00a0<\/b><\/p>\n

\/ Acompanhar todos os projectos de banca digital<\/span>, <\/span>nomeadamente ATM<\/span>, <\/span>POS<\/span>, <\/span>e<\/span>-Banking<\/span>, <\/span>Mobile <\/span>Banking<\/span>, <\/span>USSD <\/span>e <\/span>interoperabilidade <\/span>com <\/span>a <\/span>SIMO;\u00a0<\/span><\/p>\n

\/ Avaliar <\/span>o <\/span>desempenho <\/span>e <\/span>a <\/span>efic\u00e1cia dos projectos de banca electr\u00f3nica<\/span>;\u00a0<\/span><\/p>\n

\/ <\/span>Gerir <\/span>e <\/span>coordenar <\/span>as <\/span>actividades <\/span>dentro <\/span>da <\/span>unidade<\/span>, <\/span>por <\/span>forma <\/span>a <\/span>garantir <\/span>que <\/span>os <\/span>trabalhos\u00a0<\/span><\/p>\n

e <\/span>os <\/span>procedimentos quotidianos <\/span>s\u00e3o <\/span>implementados de <\/span>forma eficaz;\u00a0<\/span><\/p>\n

\/ <\/span>Encomendar <\/span>cart\u00f5es <\/span>de <\/span>d\u00e9bito <\/span>e <\/span>de <\/span>cr\u00e9dito <\/span>VISA <\/span>e <\/span>efectuar <\/span>a <\/span>manuten\u00e7\u00e3o <\/span>dos <\/span>cart\u00f5es<\/span>;\u00a0<\/span><\/p>\n

\/ <\/b>Rever o relat\u00f3rio <\/span>mensal <\/span>de <\/span>reemiss\u00e3o de <\/span>novos <\/span>cart\u00f5es <\/span>e <\/span>assegurar que <\/span>as <\/span>altera\u00e7\u00f5es <\/span>s\u00e3o <\/span>efectuadas antes da <\/span>produ\u00e7\u00e3o <\/span>dos mesmos;\u00a0<\/span><\/p>\n

\/ <\/span>Processar <\/span>ajustes <\/span>e <\/span>disputas <\/span>de <\/span>cart\u00f5es <\/span>de <\/span>d\u00e9bito <\/span>e <\/span>cr\u00e9dito <\/span>VISA, <\/span>cumprindo <\/span>o <\/span>regulamento<\/span>;\u00a0<\/span><\/p>\n

Principais responsabilidades\u00a0<\/b><\/p>\n

\/ <\/span>Processar <\/span>estornos <\/span>VISA quando <\/span>necess\u00e1rio<\/span>;\u00a0<\/span><\/p>\n

\/ <\/span>Dar suporte <\/span>aos <\/span>Clientes <\/span>por <\/span>telefone<\/span>;\u00a0<\/span><\/p>\n

\/ Responder aos pedidos de informa\u00e7\u00e3o dos Clientes por correio electr\u00f3nico recebidos atrav\u00e9s <\/span>do Mobile, <\/span>e<\/span>-Banking <\/span>e <\/span>da <\/span>nossa <\/span>p\u00e1gina<\/span>;\u00a0<\/span><\/p>\n

\/ <\/b>Prestar <\/span>apoio <\/span>aos nossos Clientes <\/span>em <\/span>situa\u00e7\u00f5es <\/span>de <\/span>bloqueio <\/span>das <\/span>suas <\/span>contas <\/span>banc\u00e1rias<\/span>, <\/span>e<\/span>-Banking<\/span>, <\/span>incluindo USSD<\/span>, <\/span>WhatsApp <\/span>e <\/span>Facebook;\u00a0<\/span><\/p>\n

\/ <\/span>Analisar <\/span>os <\/span>relat\u00f3rios <\/span>de manuten\u00e7\u00e3o para <\/span>garantir <\/span>a <\/span>exactid\u00e3o <\/span>dos <\/span>registos <\/span>banc\u00e1rios <\/span>em <\/span>linha.\u00a0<\/span><\/p>\n

Requisitos\u00a0<\/b><\/p>\n

\/ <\/span>Licenciatura <\/span>em <\/span>gest\u00e3o<\/span>, <\/span>inform\u00e1tica <\/span>de <\/span>gest\u00e3o <\/span>ou <\/span>\u00e1reas <\/span>afins<\/span>;\u00a0<\/span><\/p>\n

\/ <\/span>Pelo <\/span>menos <\/span>5 <\/span>anos <\/span>de experi\u00eancia de trabalho relevante (por exemplo<\/span>, <\/span>POS <\/span>e <\/span>ATMs<\/span>);\u00a0<\/span><\/p>\n

\/ <\/span>Familiariza\u00e7\u00e3o com <\/span>servi\u00e7os <\/span>banc\u00e1rios<\/span>, conhecimentos <\/span>e <\/span>tend\u00eancias <\/span>do <\/span>mercado<\/span>, <\/span>requisitos <\/span>regulamentares <\/span>locais e <\/span>com <\/span>experi\u00eancia relevante<\/span>, <\/span>\u00e9 <\/span>uma vantagem;\u00a0<\/span><\/p>\n

\/ Capacidade de analisar<\/span>, <\/span>comunicar<\/span>, <\/span>decidir e inovar;\u00a0<\/span><\/p>\n

\/ Familiarizado com <\/span>software <\/span><\/i>MS Office, tal como MS Word, Excel e PowerPoint.\u00a0<\/span><\/p>\n

Envia j\u00e1 o teu Curriculum Vitae para o endere\u00e7o: hrrecruitment.moz@accessbankplc.com<\/a> e indica, no assunto, o cargo para o qual est\u00e1s a concorrer.<\/p>\n

As candidaturas terminam no dia 9 de Dezembro e apenas candidatos pr\u00e9-seleccionados ser\u00e3o contactados para as entrevistas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Estamos a recrutar Gestor de Canais Digitais Local: Maputo (sede)\u00a0 Principais responsabilidades\u00a0 \/ Acompanhar todos os projectos de banca digital, nomeadamente ATM, POS, e-Banking, Mobile Banking, USSD e interoperabilidade com a SIMO;\u00a0 \/ Avaliar o desempenho e a efic\u00e1cia dos projectos de banca electr\u00f3nica;\u00a0 \/ Gerir e coordenar as actividades dentro da unidade, por forma […]<\/p>\n","protected":false},"author":1,"featured_media":15786,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[36],"tags":[],"class_list":["post-15785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vaga"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/wizandroidmz.com\/emprego\/wp-content\/uploads\/2024\/12\/Captura-de-ecra-2024-12-02-113523.png","_links":{"self":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/15785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/comments?post=15785"}],"version-history":[{"count":1,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/15785\/revisions"}],"predecessor-version":[{"id":15787,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/posts\/15785\/revisions\/15787"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media\/15786"}],"wp:attachment":[{"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/media?parent=15785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/categories?post=15785"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wizandroidmz.com\/emprego\/wp-json\/wp\/v2\/tags?post=15785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}