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Funções ou responsabilidades:
- – Manage the office, call centre aspect and client relations; – Customer service experience;
- A relevant qualification is required and STRONG English is necessary!!
- Serve as the main point of contact for clients in the assigned region;
- Address client concerns, complaints, and inquiries in a timely manner;
- Work on client retention strategies by ensuring high satisfaction and service quality;
- Assist new clients with onboarding and policy activation;
- Provide feedback to the company on areas for improvement in products or services; Work closely with sales, underwriting, claims, and customer service teams;
- Maintain accurate client records and engagement reports;
- Ensure compliance with health insurance regulations and company policies.
Application Link: https://lnkd.in/dQfH-upF
Interested?
Please refer to the link above for more details and to apply for this job opportunity.
We see you soon here, on this side

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